Here at Sanoviv Medical Institute high quality hospitality is one of our guiding principles. Our dedication to this philosophy is what sets us apart from other medical institutions around the world. You will feel the warmth and kindness as soon as you are picked up by one of our courteous drivers and then settled on the Sanoviv shuttle. After a brief drive down the coast you will arrive at Sanoviv and pass through our secured, high walled gates. It is here that you will be greeted with a smile by our Guest Services staff.
This is where your healing begins.
Our Guest Services department consists of three Coordinators and a Guest Concierge. Prior to your arrival, you are assigned a personal Coordinator that will guide you from the moment you arrive until the moment you leave Sanoviv. Our coordinators are high energy individuals that are stationed at the front desk in the lobby. They are outgoing, organized, warm & friendly, and ready to provide emotional support. They are also the communication filter between our guests and the treating physician and/or therapist.
They will be sure that your needs are met in a prompt and orderly fashion.
Your personal Coordinator will greet you with open arms as soon as you step off the shuttle. Next, they will provide you with a complete orientation of your suite and a guided tour of our installations; along with some historical background of this carefully selected location. But most importantly they will make you feel at home. In the event that you decide to visit Sanoviv without a companion as many of our guests do, you will not be alone. Our Guest Services department will approach you every morning and throughout the day to ensure that your day is going well and that your daily schedule has all the activities your medical team has indicated for you.
Our goal is to make your health a priority, and to give you the love and support that will make this experience a most memorable one.
The atmosphere breathes rest and comfort, and the many chambers seem full of welcomes.
Henry Wadsworth Longfellow (1807-1882), American poet & educator